The Whimsical Project Warranties

Quality You Can Trust, Guaranteed for Years to Come

View Warranty Details Claim Your Warranty

Our Factory, Ready-Made Products

Meticulously crafted with the highest standards of quality

Consistency in Quality

Each product undergoes strict quality control processes, ensuring uniformity in craftsmanship and materials.

Time Efficiency

Pre-made products reduce delivery and installation times, allowing you to enjoy your space sooner.

Cost-Effective

Ready-made products help reduce labor and production costs, offering premium quality at competitive prices.

Durability

Our products are designed for longevity, using materials and techniques that ensure they stand the test of time.

Customization Options

While ready-made, our products can still be tailored to fit your specific needs.

Warranty Coverage

Comprehensive protection for your peace of mind

What's Covered

  • Structural integrity of furniture pieces
  • Defects in materials such as wood, metal, and upholstery
  • Malfunction of mechanical components (e.g., hinges, drawer sliders)
  • Poor workmanship

What's Not Covered

  • Normal wear and tear
  • Damage from improper use, abuse, or neglect
  • Unauthorized modifications or repairs
  • External factors like water damage, fire, etc.
  • Improper maintenance

Claim Process

  1. Contact The Whimsical Studio within 30 days of noticing the defect.
  2. Provide proof of purchase and the original warranty card.
  3. Inspection will be conducted to determine the cause of the defect.
  4. Repair or replacement will be offered if the defect is verified.

Limitations

  • Warranty is non-transferable.
  • Liability is limited to repair or replacement.
  • Warranty claim value cannot exceed the original purchase price.
  • Alterations or repairs by unauthorized agents void warranty.

Contact Us

We're here to help with any warranty questions or claims

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