At a Glance

What's Covered

Build Quality

Manufacturing defects in materials and workmanship.

Hardware

Hinges, pivots and fittings supplied by us, under normal use.

Finish

Factory finish coverage against premature wear.

Clear Period

Standard warranty period detailed on your warranty card.

Support

One channel — WhatsApp — for all claims and service.

Structure

Structural integrity of furniture pieces — covered against defects in wood, metal, and upholstery.

Mechanisms

Malfunction of mechanical components such as hinges and drawer sliders, plus poor workmanship.

Our Factory

Ready-Made Products

Meticulously crafted with the highest standards of quality.

Consistency in Quality

Each product undergoes strict quality control processes, ensuring uniformity in craftsmanship and materials.

Time Efficiency

Pre-made products reduce delivery and installation times, allowing you to enjoy your space sooner.

Cost-Effective

Ready-made products help reduce labor and production costs, offering premium quality at competitive prices.

Durability

Our products are designed for longevity, using materials and techniques that ensure they stand the test of time.

Customization Options

While ready-made, our products can still be tailored to fit your specific needs.

How to Claim

Simple, direct support

Send us a quick message on WhatsApp with your product, order details, and a photo. We'll review and get back with next steps within two working days.

  1. Contact us within 30 days of noticing the defect.
  2. Message us on WhatsApp with order details.
  3. Share a short description and a photo, with your proof of purchase and original warranty card.
  4. An inspection is conducted to determine the cause of the defect.
  5. We confirm coverage — repair or replacement is offered once the defect is verified.
Start a Warranty Claim
What's Not Covered

Fair limitations

  • Damage from misuse, accidents or unauthorized modification.
  • Normal wear and tear consistent with everyday use.
  • Third-party hardware not supplied by us.
  • Installation or finishing not performed by an approved partner.
  • External factors like water damage or fire, and improper maintenance.
Limitations
  • Warranty is non-transferable.
  • Liability is limited to repair or replacement.
  • Warranty claim value cannot exceed the original purchase price.
  • Alterations or repairs by unauthorized agents void the warranty.

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